Quick bond-repair mask with Rose Guard Extract, rapidly restoring strength and softness for structurally compromised hair. Its lightweight liquid texture provides instant detangling, silky softness, and airy movement.
The item is great.
However, the communication is very poor... 2 weeks after placing the order, I sent an email enquiry and asked information about my order. I got an automated response that my my order will be shipped shortly. Another 3 days later, I started a chat on Kentro's website, but never got response. A couple of days later I sent another email, but no response again. Finally I got my order after nearly 3 weeks. My complaint is not about the delivery time, because I can truly understand difficulties. But not informing the customer about the delay and ignoring the enquiries are far from professional.
